Description
apoData is hiring a Customer Service & Support specialist for Banking Processes in Düsseldorf. The role serves as the first point of contact for apoBank support requests by phone and email, manages application requests and ticket follow-ups, documents requests, coordinates with internal specialist departments, supports regional apoBank branches, and identifies and improves process weaknesses. Candidates should have commercial training, preferably in banking, some initial professional experience, a solution-oriented and service-oriented approach, technical comfort with IT systems, and experience with error analysis. The position offers flexible working hours, remote work on several days per week, and other employee benefits.
