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Customer Service and Technical Support Specialist at ADP

Language
Setup
Hybrid
Location
São Paulo, São Paulo
Type
Full-time
Level
not_specified

Summary from listing

The role provides customer service and technical support for internal and external users regarding company solutions. Responsibilities include resolving limited-complexity customer problems, analyzing critical issues, gathering occurrence data, maintaining service standards, serving as the customer-care focal point, and ensuring data quality. The position requires a university degree in a related business or accounting field, prior payroll experience, and availability for the NR17 afternoon shift from 1 p.m. to 7 p.m. The work model is hybrid, with three office days and two remote days.

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