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Customer service assistant at Randstad

Language
Location
Ghent, East Flanders
Type
Other
Level
not_specified
Posted

Description

The International Breakdown Service Advisor provides telephone and written support to stranded drivers across Europe, taking full ownership of breakdown cases from analysis through repair coordination and customer resolution. The role works in a continuous shift model, maintains contact with repair dealers, resolves complex issues, and keeps customers informed. Candidates must be fluent in English, Czech, and Polish or another Eastern European language, have strong communication and problem-solving skills, and be willing to work flexible shifts. Benefits include a competitive salary package with shift allowances, meal vouchers, transport costs, well-being services, an on-site restaurant, international work culture, career growth, and relocation assistance.

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