Description
The Member Benefits Representative serves as the primary contact for members seeking information about their coverage options. The role involves conducting virtual consultations and phone appointments, explaining benefit options, identifying member needs, maintaining digital records, collaborating with the team, participating in training, and improving the member experience. It is fully remote and requires U.S. or Canadian work authorization, a high school diploma or equivalent, digital communication skills, and strong interpersonal abilities; prior customer service, sales, or fast-paced environment experience is an asset. Benefits include dental, prescription, life, and travel coverage, remote work flexibility, incentive programs, and career advancement opportunities.
