Description
The employer is seeking a Customer Service Associate to handle customer inquiries by phone, email, and chat; advise customers on products and services; maintain CRM records; resolve issues independently; and support process optimization. The role requires commercial vocational training or a comparable qualification, strong German communication skills, MS Office proficiency, and a solution-oriented approach. English is a plus, and prior customer-service experience is advantageous. The posting also mentions long-term career prospects and interview preparation support.
