Description
Fair Harbor is hiring a part-time Customer Service Associate to work remotely from Jersey City, New Jersey. The role reports to the Manager, Customer Experience and involves responding to customer inquiries by email and chat, resolving order and product issues, tracking fulfillment status with warehouse and operations teams, answering product questions, monitoring reviews, updating help-center content, and collaborating with ecommerce partners. The schedule is 20 hours per week on either a Monday-Friday or Tuesday-Saturday basis, with available shifts from 9:00 a.m. to 1:00 p.m. or 1:00 p.m. to 5:00 p.m. Eastern.
