Description
Fresh Prints is hiring a Customer Experience Associate to provide timely, accurate, and professional support to customers through email, text, chat, and phone. The role resolves inquiries, maintains ticket documentation, follows up on conversations, meets productivity and quality metrics, collaborates with cross-functional teams, and contributes to process improvements. Candidates need at least 1.5 years of customer support, client services, or similar customer-facing experience, strong communication skills, and the ability to work independently. The position is remote, with a 1–2-month training period followed by a Monday-to-Friday schedule in Philippine Time, and pays $550–$700 base per month.
