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Customer Service Associate at Hertz

Department: Customer Experience

Compensation · Listed in posting

$18/hr

Location
Des Moines, Iowa
Type
Full-time
Level
mid
Posted

Description

The Customer Service Associate provides first-contact customer service, resolves issues at the counter, supports Net Promoter Score performance, coaches employees, and ensures corporate policies are followed. The role requires at least three years of customer service experience, including operations and sales experience, along with strong communication, relationship-building, leadership, problem-solving, and decision-making skills. The position pays $18.00 per hour and offers medical, dental, and vision plan options among other benefits.

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