Description
The Customer Service Associate provides first-contact customer service and issue resolution at the counter, supports Net Promoter Score performance and improvement, coaches employees, and ensures corporate policies are followed. The role requires at least three years of customer service experience, including operations and sales experience, along with strong communication, relationship-building, leadership, problem-solving, and decision-making skills. Compensation is $17.50 per hour, with medical, dental, and vision plan options and other employee benefits.
