Description
The Customer Experience Associate provides first-contact customer service, resolves issues at the counter, supports Net Promoter Score performance, coaches employees, and ensures corporate policies are followed. The role pays $18.50 per hour, requires open availability for days, holidays, and weekends, and requires reliable personal transportation. Applicants need at least three years of customer service experience, including operations and sales experience; rental car experience is a plus. Benefits include medical, dental, and vision plan options, retirement matching, paid parental leave, and various discounts and insurance programs.
