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Customer Service Associate at Hertz

Department: Customer Experience

Compensation · Listed in posting

$18/hr

Location
Rochester, New York
Type
Full-time
Level
mid
Posted

Description

The Customer Service Associate provides first-contact customer service, resolves issues at the counter, supports Net Promoter Score performance, coaches employees, and ensures corporate policies are followed. The role pays $17.50 per hour and is scheduled for nights and weekends. Applicants need at least three years of customer service experience, including operations and sales experience; rental car experience is a plus. Benefits include medical, dental, and vision plan options, retirement matching, paid parental leave, and various discounts and insurance programs.

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