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Customer Service Associate (Call Center) at BREAKAWAY RETAIL ENTERPRISES, INC

Compensation · Listed in posting

$19 – $23/hr

Location
Greenfield, Massachusetts
Type
Full-time
Level
mid
Posted

Description

Breakaway Retail Enterprises is hiring a full-time Customer Service Relations Associate to serve as the first point of contact for customers through phone and email, support product inquiries and service scheduling, monitor customer portals, process payments and shipping documents, and resolve escalated concerns. The role requires 3–5 years of customer service experience in a high-volume setting, strong communication and problem-solving skills, Microsoft Office proficiency, accurate data entry, and attention to detail. It offers rotating weekday and weekend scheduling, health, dental, and vision insurance, paid training, and $19.00–$23.00 per hour.

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