Description
The Customer Service Representative supports the Operations team by managing customer orders, contract reviews, order acknowledgements, delivery schedules, status reports, returns, complaints, invoicing, and communications with customers and internal departments. The role requires a high school diploma or equivalent and at least two years of customer service or related experience, with manufacturing, plastic-part or injection-molding, and ERP experience preferred. The schedule is 7 a.m. to 3 p.m., and the role has no supervisory responsibilities.
