Description
Hewlett Packard Enterprise is hiring an entry-level Customer Service Specialist to resolve escalated customer, dealer, service-provider, executive, and channel issues through telephone and written correspondence. The role provides escalation links for customer satisfaction, availability, pricing, product safety, and complaints, and requires basic customer-relations knowledge, verbal and written communication skills, and basic microcomputer hardware and operating-system knowledge. It is a hybrid position requiring an average of two days per week at an HPE office, with a Bachelor's degree or equivalent experience, 1–2 years of related experience, or a Master's degree preferred.
