Description
CWS is hiring a Customer Service Back Office Coordinator for its CWS Workwear team in Hanover, Germany. The role serves as a central contact for customers and colleagues, supports field sales, coordinates customer requests and complaints, monitors appointments and deliveries, maintains customer histories and master data, prepares invoices and reports, and clarifies billing matters. Candidates should have commercial training or substantial relevant experience, ideally in back-office customer service or telephone support, customer-service orientation, proficiency with common Microsoft Office applications, reliability, independence, and very good written and spoken German. The position offers the option to work from home, collective-agreement compensation, holiday pay, a special annual payment, team commission, and other employee benefits.
