Description
The Customer Service Back Office Coordinator will process and follow up on customer orders in SAP and through online customer tools, maintain customer communication by email and telephone, coordinate with other departments, follow up on pre-invoicing, and handle complaints. The role requires a bachelor's degree, initial logistics-sector customer service experience, problem-solving and service orientation, and fluent Dutch and English with basic French. It offers a permanent contract after a successful interim period, staggered daytime hours, insurance, meal vouchers, a commuting allowance, training, and a company bicycle purchase option.
