Description
HSBC is hiring a full-time Customer Service Consultant to serve as the first point of contact for customers, educate them about digital banking and fraud awareness, identify vulnerable customers, and support complex banking needs. The role requires strong communication, empathy, resilience, and the ability to resolve enquiries; previous customer service experience is helpful but not essential. Full in-branch training is provided, and the position offers a starting salary of £26,000 per 35-hour week plus a discretionary performance bonus and other benefits.
