Description
The Stepstone Group is hiring a Customer Service Consultant (m/f/d) in Düsseldorf to serve as the first point of contact for customers after the sale of job-ad placements. The role involves proactive phone support, identifying customer needs, developing solutions, consulting on ad optimization and placement planning, generating follow-up orders, collaborating with Sales, and handling customer data and administrative tasks. Applicants should have commercial vocational training, ideally 2–3 years of customer-support experience, strong MS Office and communication skills, and a high standard of work. The position offers a hybrid working model and benefits including vacation, pension, life insurance, and other employee perks.
