Description
Batgroup is hiring a German-speaking Customer Service Coordinator for its in-house hub in Lisbon. The role manages client and cleaning-agent relationships, resolves scheduling and last-minute changes, handles feedback and complaints, maintains service-quality standards, updates information, processes contract changes, manages absences, and supports payroll-related questions. Candidates need native or fluent German at C2, strong professional English at C1, and at least one year of experience in customer service, coordination, or hospitality. The position offers a permanent contract, full pay from the first day of training, a base salary with attendance and performance bonuses, private health insurance, transportation and meal allowances, and a hybrid work model after initial onboarding.
