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Customer Service Coordinator at Format GmbH

Language
Location
Hessisch Lichtenau, Hesse
Type
Full-time
Level
entry
Posted

Description

The Customer Service Coordinator handles service appointments and returns, processes warranty claims and transport damage cases, provides telephone support for technical issues, helps implement new processes, and dispatches spare parts. The role requires completed commercial training, ideally customer-service experience, technical understanding, and proficiency with MS Excel and MS Word. Benefits include onboarding, permanent employment after the first year, employer-sponsored savings benefits, bike leasing, and company events.

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