Description
The Customer Service Representative acts as a liaison to consumers, providing product and service information, resolving account problems, entering customer orders, recording interactions, assisting with product selection and samples, coordinating with sales and other departments, and handling customer complaints. The role requires a high school diploma or equivalent, prior customer-service experience, strong communication and problem-solving skills, computer proficiency, and reliable attendance. It is scheduled Monday through Friday from 8:00 a.m. to 4:30 p.m. and is described as office-based work.
