Description
Smartbox Group is hiring a full-time fixed-term Customer Service Executive in its Carcavelos office. The role provides B2C customer and partner support across phone, email, and chat; supports restaurant, hotel, and activity partners with onboarding and operational guidance; resolves inquiries and complaints; guides customers through orders, exchanges, and upsell opportunities; and maintains contact logs and performance KPIs. Candidates should have native or fluent Danish and strong professional English, with customer service or B2B partner support experience preferred, and should be comfortable using tools such as Salesforce.
