Description
The Client Service Lead provides account management and operational leadership for CULA’s credit union clients, serving as a subject matter expert in leasing operations, client relations, and internal workflows. The role leads and mentors Client Service Representatives, handles complex client issues, supports lease agreements and data processing, improves processes and software functionality, trains new team members, and collaborates on implementation and change-management initiatives. It is an on-site position in San Diego with approximately 15% travel to client locations and pays $26–$30 per hour depending on experience.
