Description
Audemars Piguet is seeking a regional Customer Service Centre leader in Singapore to oversee the centre serving as a hub for South East Asia and a complication-watch expertise centre across Asia. The role leads and develops multidisciplinary workshop, customer-service-administration, and training teams; manages operations, capacity, quality, budgets, forecasting, KPIs, compliance, audits, and regional stakeholder partnerships; and drives continuous improvement and business growth. The position requires a bachelor's degree in a relevant discipline, 8–10 years of experience in customer service, after-sales service, operations, or workshop management, and experience managing medium-to-large teams in a service, technical, or operational environment.
