GCC is seeking a Customer Service Manager to lead their Customer Service department. This role involves managing personnel, coordinating tasks, training staff, evaluating performance, and interacting with customers and internal teams to ensure satisfaction and adherence to quality standards like ISO 9001. The manager will also support continuous improvement initiatives and promote a customer-focused culture.
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construction industry
GCC produces, distributes and markets cement, concrete, aggregates and innovative products for construction industries in Mexico, the United States, Canada and Latin America. GCC says it is growing and has a passionate crew of nearly 3,000 employees. The homepage lists 8 cement plants and 96 concrete plants, and describes GCC as having been dedicated to building for 85 years.
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