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Customer Service Manager at Harvey Norman

Location
Preston, England
Type
Part-time
Level
lead/mgmt
Posted

Description

Harvey Norman is hiring a part-time Customer Service Manager in Preston to manage customer repairs and servicing, track faulty products, coordinate with service agents and suppliers, update service records, communicate repair status, process invoices and claims, run repair reports, advise customers on stock and deliveries, and maintain health and safety standards. The role requires retail and high-volume administration experience, strong customer service and communication skills, organisational ability, and the capacity to resolve complaints and manage multiple tasks.

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