Description
Moomoo is hiring a Customer Service & Client Success Manager to lead a team of Customer Service and Client Success Specialists supporting its brokerage financial services business. The role manages team performance, service quality, client engagement, retention, sales initiatives, escalations, regulatory compliance, process improvements, and cross-functional collaboration with headquarters and local teams. It requires 2–3 years of team management experience, preferably in customer service, sales, telemarketing, or financial services, along with strong communication, leadership, stakeholder management, and client-management skills. The position offers a 13-month contractual bonus, annual performance bonus, dental, optical, and health check allowances, and other benefits.
