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Customer Service Manager at SAP

Department: Customer Service

Setup
Hybrid
Type
Full-time
Level
lead/mgmt
Posted

Summary from listing

Atlas Copco is hiring a Customer Service Manager in New Hudson, Michigan, to lead and support the customer service department. The role oversees customer service transactions, training, process gaps, order accuracy, customer inquiries, invoicing, and collaboration with production, IT, sales, engineering, and project management. It also includes employee performance management and development planning. The position requires leadership experience, at least three years of ERP and EDI experience, Covisint and EV portal knowledge, and a high school diploma, and offers a hybrid work arrangement.

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