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Customer Service (Ops Support) Specialist at Directors Investment Group

Department: Operations

Compensation

$45,000/yr

Location
Abilene, Texas
Type
Full-time
Level
not_specified
Posted

Description

Funeral Directors Life is hiring a Customer Service (Operations Support) Specialist for its Operations Division in Abilene, Texas. The role is a roving position covering customer care, new-business processing, claims processing, insurance-company coordination, and other high-volume operations as needed. Responsibilities include maintaining customer profiles, handling inbound calls and emails, documenting interactions, resolving problems, and referring inquiries to management. The position requires accurate information gathering, communication, problem-solving, computer and Microsoft Office skills, organization, and dependability.

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