Description
The Customer Service Reception role serves as the first point of contact for customers by phone or in person, processes service inquiries and orders, coordinates with service and workshop teams, maintains customer data, and supports administrative tasks such as preparing service documents, setting up orders and invoices, and managing follow-up. The position requires commercial training or a comparable qualification, strong customer orientation, organizational and communication skills, and familiarity with MS Office; workshop or vehicle-service experience is advantageous. The employer offers varied customer-contact work, professional development, flexible working hours, mobile work opportunities, and comprehensive onboarding.
