Description
The Customer Service Representative assists customers with telephone inquiries, quotes products, processes orders, confirms lead times and pricing, expedites urgent orders, follows up on quotes, provides samples, handles complaints and returns, processes product testing, and maintains customer information. The role requires advanced Microsoft Excel skills, two years of related experience or training, and offers a Monday-through-Friday 8:00 a.m. to 4:00 p.m. schedule starting at $18 per hour, up to $20 per hour with experience.
