Summary from listing
The Customer Service Rep - CHRG supports held revenue by collecting and validating documentation, communicating with customers, payers, and internal teams, applying payer medical policy and coverage knowledge, resolving claim issues, monitoring account delays, and improving operational efficiency. The role requires a high school diploma or GED, at least one year of experience in held revenue, accounts receivable, medical billing, or related healthcare reimbursement functions, and proficiency with Microsoft Excel and Word. The position requires use of personal equipment and a HIPAA-compliant workspace with specified internet, hardware, and software requirements.
