Summary from listing
The Pharmacy Customer Service Representative answers inbound and outbound calls, assesses customer needs, verifies compliance with physician orders, provides product and service education, documents calls, enters orders, and updates customer records. The role requires pharmacy prescription terminology knowledge, document analysis, communication skills, computer entry, and the ability to calculate dosing-related figures; a high school diploma, GED, or one to three months of related experience or training is listed. Benefits include medical, dental, and vision coverage, paid time off, retirement savings, tuition reimbursement, training, advancement opportunities, referral and discount programs.
