Description
The employer is hiring a full-time Customer Service Representative, also described as a Service Advisor/Dispatch Coordinator, for an onsite role in Northfield, Illinois. The position serves as the first point of contact for customers, handles phone and email inquiries, schedules service appointments, coordinates technician assignments, dispatches technicians, monitors job progress, maintains customer records, explains warranty and service coverage, and recommends additional services. Candidates need strong customer service, communication, multitasking, organizational, and Microsoft Office skills, along with a high school diploma or GED and a valid driver's license. The expected salary is $20–$25 per hour or $40,000–$50,000 per year, with health insurance, a 401(k), and paid time off; visa sponsorship is not offered.
