Description
Hood Container Corporation is hiring an on-site Customer Service Representative in its packaging manufacturing industry. The role serves as the primary customer contact, handles inquiries and issue resolution, supports order placement and status updates, coordinates with production, quality control, and logistics, documents interactions in a CRM system, and escalates complex issues. The position operates Monday through Friday from 8 a.m. to 5 p.m. and requires a high school diploma or equivalent, manufacturing or industrial customer service experience, basic computer proficiency, and strong communication skills; manufacturing, ERP, estimating, and business analysis experience are preferred.
