Description
WebTPA is hiring a full-time Customer Service Representative to handle inbound calls from healthcare providers and members, resolve questions about benefits, claims, and eligibility, document calls, and meet customer-service metrics. The role is based in San Antonio, Texas, pays $18.00 per hour plus a quarterly bonus, and requires a Monday-to-Friday schedule with an eight-hour shift between 7:00 a.m. and 7:00 p.m. CST. Applicants need 0–1 years of related experience, inbound call-center experience in the health insurance industry, a high school diploma or GED, professional phone voice and etiquette, and proficiency with Microsoft Word, Excel, and Outlook.
