Description
The Customer Service Representative III assists internal and external customers and sales representatives with order entry, maintains customer and territory records, generates reports, monitors shipments, and ensures compliance with company, state, and federal policies. The role provides customer support, recommends products and solutions, promotes new products, and initiates follow-up activities to close sales opportunities. It requires a high school degree or equivalent, strong customer service and organizational skills, attention to detail, communication skills, and general computer proficiency including Microsoft Office; an associate’s degree or equivalent education and experience and SAP or related ERP proficiency are preferred. The position is office-based with minimal local travel and offers compensation of $20.91 to $27.16.
