Description
Abby’s Catering is hiring a Customer Service Representative I to serve as the primary contact between customers and production and operations teams. The role processes and documents customer orders, communicates requirements and changes, provides phone and email support, reviews menus and loading instructions, coordinates with internal departments, and resolves order discrepancies. The position requires 1–2 years of customer service experience, strong communication and organizational skills, Microsoft Office proficiency, a valid driver’s license, English proficiency, and availability for a flexible schedule including early mornings, evenings, weekends, and holidays. Food Handler Certification is required or must be obtainable upon hire, while food service, culinary, food safety, QuickBooks, and bilingual English/Spanish experience are preferred. The role pays $16 to $18.00 per hour.
