Description
The Agora Companies is hiring a full-time Customer Service Representative to support investors and subscribers through phone-based customer support, account and product questions, newsletter sales, issue resolution, customer retention, and feedback tracking. The role includes an initial three-month in-office training and onboarding period, after which employees may transition to hybrid work based on performance. It requires at least six months of customer service experience, strong communication and problem-solving skills, Microsoft Office and Excel knowledge, and the ability to work in a fast-paced, high-volume environment. Compensation is $38,000 to $42,000 USD, with medical, vision, and dental insurance and other benefits.
