Customer Service Representative at norcoexternal

Compensation

$18 – $23/hr

Location: Albany, New York
Type: Full-time
Level: not_specified

Description

Norco, Inc. is looking for a Customer Service Representative for their Medical Store. This role involves greeting customers, answering phones, managing incoming/outgoing calls, identifying customer needs, providing solutions, keeping records in an electronic system, demonstrating product knowledge, educating clients, processing orders, and performing other assigned tasks.

Required Skills

customer service
verbal communication
active listening
multi-tasking
prioritization
time management
typing
data entry

Additional Information

Preferred Qualifications: Excellent customer service skills
Strong phone and verbal communication skills along with active listening skills
Ability to multi-task, set priorities, and manage time effectively
Good typing and 10-key skills
Ability to sit for extended periods of time
Ability to accurately enter data into computers and acquire a working knowledge of any software applications necessary to the position
Ability to occasionally lift and/or carry objects weighing up to 100 lbs.