Description
The employer is seeking a Customer Service Representative to support automotive customers by handling service requests, claims, and complaints; coordinating with internal specialist departments; documenting cases; following up on outstanding matters; and performing general customer-service administration. The role requires customer-service or claims-management experience, strong communication, resilience in difficult conversations, basic technical understanding, and MS Office proficiency. Benefits include permanent employment, vacation and Christmas bonuses, pension subsidies, vacation planning, sports and precautionary benefits, bike leasing, and training opportunities.
