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Customer Service Representative at ABB

Department: Sales, Marketing & Communication

Setup
On-site
Location
Madison, Wisconsin
Type
Full-time
Level
lead/mgmt
Posted

Description

ABB is hiring a Customer Care Manager to provide technical, order, and payment-related support to internal and external customers. The role coordinates with Sales, Operations, Supply Chain Management, and other teams to resolve customer issues, recommend solutions, track issue status, and analyze sales performance and forecasts. It is a hybrid position based in New Berlin, Wisconsin, and requires customer experience, SAP, Salesforce, Excel, Outlook, English communication, and U.S. work authorization. Benefits include medical, dental, vision, retirement, paid leave, and other employee benefits.

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