Description
Acorn Insurance is hiring a Customer Service Representative for its Liverpool inbound contact centre. The role handles insurance policy queries and changes, complaints, customer service quality, call audits, and VIP customer support, with a hybrid schedule requiring at least three office days and rotating shifts. The salary is £25,877–£27,515 plus up to £2,000 in performance-related bonus, and the position offers training, career progression, and benefits including holiday, mental health support, and flexible benefits. Visa sponsorship is not available.
