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Customer Service Representative at Acorn Insurance

Compensation

£26,938 – £28,609/yr

Setup
Remote, Hybrid
Location
Liverpool, England
Type
Full-time
Level
entry
Posted

Description

Acorn Insurance is hiring a Customer Service Representative for its Household department in Liverpool, with hybrid office-based or remote work outside Liverpool. The role handles customer and colleague enquiries, insurance needs and policy cover, complaints, applications, premium changes, bespoke packages, and underwriting assistance, while maintaining service levels and accurate records. The position offers a salary of £26,938–£28,609 plus up to £2,000 in performance-related bonus, Monday-to-Friday hours, and benefits including holiday, mental health support, flexible benefits, and career development. Visa sponsorship is not available.

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