Description
The Customer Service Representative provides showroom customer service, assists walk-in customers with product demonstrations, schedules in-home consultations, conducts outbound lead calls, supports marketing and promotional activities, maintains showroom presentation, documents customer interactions in the CRM, and performs administrative and operational tasks. The role requires a high school diploma or GED, basic technology proficiency, strong communication skills, and the ability to learn product knowledge and sales processes quickly; 1–3 years of retail, sales, customer service, or related experience is preferred.
