Description
The Customer Service Representative reports to the Rental Manager and serves as the front-line customer service provider for walk-in and call-in customers. The role involves greeting customers, generating rental revenue through consultative sales, writing contracts, processing reservations, assigning equipment, quoting rental rates, handling small equipment sales, maintaining store organization, managing rental policies, supporting outside sales, and working independently in a fast-paced warehouse-office environment. The position requires a high school diploma or equivalent, 2–5 years of rental-coordinator or counter-person experience, strong computer and communication skills, and the ability to lift up to 50 pounds. Compensation is $20.00–$22.00 per hour.
