Description
The Customer Service Representative will support a manufacturing environment by processing customer quotes and purchase orders, converting quotes into sales orders, coordinating with Sales, Engineering, and Product Management, providing product and transaction support, handling returns and complaints, and maintaining customer relationships. The role requires at least two years of B2B customer service experience or a college degree, strong communication and analytical skills, and experience with Salesforce, D365, order management systems, and Microsoft Windows-based software. The position is primarily desk-based, with occasional standing, walking, reaching, bending, or lifting up to 10 pounds.
