Description
APCO Holdings is hiring a Customer Service Representative to handle inbound calls and provide coverage, contract, and claims support to customers, dealers, agents, and repair facilities. The role involves resolving issues, routing inquiries, documenting interactions, communicating with stakeholders, monitoring call queues, and maintaining professional service levels. Applicants need a high school diploma or equivalent, previous customer service experience, computer-system navigation skills, and strong communication abilities. The position offers competitive hourly pay, medical, dental, and vision benefits, a 401(k) match, paid time off, holidays, and career advancement opportunities.
