Description
The Customer Service Representative supports commercial operations and customer satisfaction by entering and validating customer orders, responding to customer inquiries, tracking shipments and production, managing customer needs and complaints, and collaborating with sales, credit, quality, and other departments. The role requires a bachelor's degree in business administration or relevant education, customer-service and administrative experience, English proficiency, analytical and organizational skills, and proficiency with Microsoft Office and SAP. Benefits include salary, a bonus program, employer-paid comprehensive insurance, training, a retirement plan, and an Employee Assistance Program.
