Description
Farnell is hiring a Customer Service Representative in Leeds, United Kingdom, to support customers across international markets, including Israel. The role involves handling customer enquiries by phone, email and other channels; processing and tracking orders; resolving stock, returns, invoicing and discrepancy issues; maintaining CRM records; and contributing to process improvement and reporting. Candidates should have prior customer-facing experience, CRM and Microsoft Office skills, strong communication and problem-solving abilities, and a high school diploma, GCSEs or equivalent qualification. The position offers a competitive salary, pension, medical coverage, holiday, parking, a gym, flexible hybrid working and other reward schemes.
